Mobile Decision Support System Usage in Organizations

In recent years, people have widely adopted mobile computing devices in their lives. In this paper, we define mobile decision support systems (mDSS) as decision support systems built on mobile computing platforms. Several factors influencing an individual employee’s usage of mDSS are examined. We propose a model shows how perceived usefulness, perceived ease of use, job mobility, and amount of information presented influence employees’ mDSS usage. In addition, employees’ mobile real-time-decision-making (mRTDM) responsibility will moderate the positive effects that job mobility has on their mDSS usage. This exploratory study seeks to define mDSS and understand how people will use these systems in organizations with today’s rapidly growing mobile technology.